Privacy & Customer Information Policy

Effective Date: August 19, 2026
Last Updated: August 19, 2026

Our Commitment to Privacy

The 420 Place ("The 420 Place", "we", "our", or "us") is committed to protecting the privacy and security of our customers' personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

Information We Collect

We may collect:

Name
Date of birth (where required)
Billing and delivery address
Email address
Telephone number
Order history
Age verification information
Payment transaction information (processed securely by third-party payment providers)
IP address
Device and browser information
Website usage analytics

How We Use Your Information

Your information is used to:

Process and fulfill online orders
Verify legal age requirements
Arrange pickup and delivery
Process payments
Provide customer service
Prevent fraud
Comply with legal and regulatory obligations
Improve our website and services

Information Sharing

We only share customer information with trusted third-party providers where necessary, including:

Payment processors
Delivery service providers
Website hosting providers
Analytics providers
Government or regulatory authorities where legally required

We do not sell or rent customer information.

Information Retention

Personal information is retained only for as long as necessary to fulfill business, legal, accounting, and regulatory obligations.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and enhance your browsing experience. You may manage cookie preferences through your browser settings.